The applicant profile

The applicant profile is where you'll spend most of your time during a coaching session. This page walks the whole screen top to bottom: the header, the resume controls, and the three tabs.

If you only want to know how a particular thing works, jump straight to it from the table of contents on the right.

---

The header

Every applicant page opens with the same header strip. From left to right:

• The applicant's avatar and name.
• The status pill — the applicant's current pipeline status. Click it to open a popover and pick a different status. New applicants start on New automatically. The full set of statuses is defined under Applicant Tracking; the day-to-day mechanics are covered in Tracking applicants through your pipeline.
• The assignee badge — either the teammate the applicant is assigned to, or Unassigned. Click the pencil icon next to it to open the assignee picker, search for a teammate, and reassign. Choose Unassigned to clear ownership.
• The Share button — generates a public Skills Report link you can send to the applicant. The dot on the button tells you the link's state at a glance: grey when Not shared or expired, indigo when Shared with access code, green when Shared publicly. While a link is live, the dialog also says how many times the report has been opened and when it was last opened. See Coaching with the Skills Report.
• The Copy upload link button — copies a personalized upload link the applicant can use to add a new resume to their existing profile. See Sending a resume update request below.
• The Outcome Surveys button — opens the sheet where you record the applicant's communication consent and decide whether they are eligible for Applicant Outcome Surveys.
• A kebab menu on the far right of the active-resume bar with one destructive action: Delete applicant. Deleting an applicant removes their record and resumes from your workspace. There is no undo.

---

The active resume bar

Below the header is the active resume selector — the resume Careers will use as the source of truth for skills, sections, and the Skills Report.

• The selector shows the current active resume's name and a position indicator (for example, resume v4 · 1/4 means version 4 is active and the applicant has four versions total).
• Open the dropdown to switch which version is active. Switching takes effect immediately — the Resume & Skills tab re-renders against the newly active resume.
• The kebab menu at the right of this bar is where Delete applicant lives.

You manage which versions exist from Resume Versions on the Overview tab — see below.

---

Overview tab

The default tab. Two panels side by side.

Applicant Information

A simple form for the applicant's contact details — Name, Email, Phone, Location, and free-form Notes. Edit any field and click Save Changes.

Below the contact fields, two read-only timestamps tell you the applicant's history at a glance:

• Created — when the applicant was first added to your workspace.
• Last Updated — when their record was last changed.

If your organization has defined applicant custom fields, they appear in this same panel — a Veteran Yes/No toggle, a referral-source dropdown, whatever your team tracks — and you edit them right here alongside the built-in fields.

This is the right place for notes only your team should see — interview impressions, follow-up reminders, accommodations to remember. The Skills Report you share with the applicant does not include these notes.

Resume Versions

The list of every resume attached to this applicant. For each version you'll see:

• A toggle that marks the version as active. One — and only one — version is active at a time.
• The version's name and filename.
• A score badge showing the resume's overall coaching score (out of 10).
• A View link that opens the original PDF in a new tab.
• A delete icon (red trash) that removes that version. Deleting a version does not delete the applicant.

To add another resume, click Upload another resume at the bottom of the list. Drop the file into the dialog (PDF, DOC, or DOCX, up to 10 MB) and Careers parses it as soon as you upload.

Before you submit, decide whether to flip on Auto-send Skills Report email in the same dialog:

• Off (default): the new resume is added and skill extraction runs in the background. You decide when to share the Skills Report with the applicant.
• On: the moment skill extraction finishes, the applicant receives a secure email with their Skills Report — no extra step from you.

---

Resume & Skills tab

The Resume & Skills tab has three sub-tabs of its own. They share the active resume as their source.

Resume Sections

A structured breakdown of the active resume — what Careers found and where it found it. Five collapsible sections:

• Experience — each role with its dates, employer, and bullet points.
• Education — schools, programs, dates.
• Projects — independent work or portfolio entries.
• Certifications — credentials with issuers and dates.
• Licenses — the credentials that qualify the applicant for licensed work.

The number badge on each section header is the count of items Careers extracted. Expand a section to read or audit the parsed content.

Licenses

Each licence carries a status badge — Active, Expired, or Unknown — plus the issuer and expiry date where the resume gave them. Below that, Careers shows its evidence:

• A quoted line means the licence is stated on the resume.
• Inferred from work history means Careers concluded it from a role the applicant held, not from anything they wrote. Someone who worked three years as a registered nurse almost certainly holds the licence; the resume just never said so.

This section decides which jobs the applicant sees. A job that requires a credential they don't hold is removed from their matches, so a licence missing here hides roles they may well be qualified for. If an applicant tells you about a credential that isn't listed, that's the gap to close. See When a job requires a licence the applicant doesn't have.

Skills Overview

Every skill Careers identified from the active resume. The number in parentheses on the sub-tab is the total skill count.

Skills Overview itself splits into three views — pick the one that matches your purpose.

Table view

The list view. Use it when you want to read, filter, or edit specific skills.

• Filters at the top: Source (where the skill came from), Domain (skill grouping), Level (proficiency).
• A Search field for skill name.
• Columns: Source, Name, Domain, Level (editable dropdown — see Skill proficiency levels), Rationale (a View link that explains why Careers identified the skill), Actions (delete the skill from this applicant).
• Add Skill at the top right lets you attach a skill manually if Careers missed it.

Graph view

A horizontal bar chart of every skill, grouped by proficiency level (Novice / Beginner / Competent / Proficient / Expert, columns left to right). Bars are color-coded by level. Use Graph view to scan strength at a glance, especially when you have a lot of skills.

Strength Finder

A radar chart over skill domains instead of individual skills. Each axis represents a domain (sales, customer support, supply chain, professional & workplace, etc.) and the plotted area shows how broadly the applicant's skills cover each domain.

Strength Finder is the right view for the question "what is this person fundamentally good at?"

Coaching & Evaluation

The resume scoring view. Three pieces:

• An overall score (out of 10) and a severity badge (for example, Good, Needs work).
• A radar chart over the seven coaching axes — see Resume coaching axes for what each axis measures.
• Top Strengths and Areas to Improve panes with concrete, sentence-level feedback.

Below the radar you'll find a per-axis bar with that axis's individual score. Tap an axis to expand its detailed feedback.

When you're ready to share the same view with your applicant, use the Share button in the header. The mechanics — including link expiry and access codes — are covered in Coaching with the Skills Report.

---

Jobs tab

The Jobs tab is the live job-matching engine for this applicant. Two sub-tabs:

• Matching Jobs — the current set of matches, with filters and percentage scores.
• Saved Jobs — jobs you've starred for follow-up.

The full mechanics — how matches are computed, how to read a row's expansion (Match Score, Skills Match, Skills Radar, Labor Market Outlook), how to refresh — live on the dedicated page: Matching applicants to jobs.

---

Activity tab

The Activity tab is the applicant's record: what they did with their Skills Report, what happened with their outcome survey, and how their status moved. Four cards, newest first in each table.

Highlights

• Report opened — how many times the applicant has opened their Skills Report, and when they last did.
• Jobs starred and Postings opened — what they did inside the report.
• Outcome survey — where the survey stands today: Not eligible, Eligible, waiting, Sent twice, no reply yet, Answered no, still being asked, Answered yes with the date, or Finished, no reply.

Outcome Surveys

Every step of the applicant's outcome survey, with Who did it — the coach by name, Applicant, or Automated — and When: made eligible, sequence started, survey sent, reminder sent, answered yes or no, survey submitted, sequence finished, unsubscribed, eligibility removed. The full story of what each step means is on Outcome surveys on the applicant.

Skills Report Activity

Report opens, starred and unstarred jobs, opened job postings, and consent changes. An open by a signed-in teammate is listed under their name and does not count toward the Highlights.

Status Changes

From, To, By and When for every change of the applicant's tracking status. Creation shows a dash in From. By names the teammate who made the change, or Applicant when their Yes to an outcome survey moved them. Status labels are today's labels from Applicant Tracking; a status that has since been removed shows its stored value.

---

Sending a resume update request

Use the Copy upload link button in the header when an applicant tells you they have a newer resume and you want them to send it in directly — without you collecting the file, uploading it yourself, or creating a new applicant.

Click Copy upload link to copy a personalized upload URL to your clipboard. Send that URL to the applicant in whatever channel you'd normally use — email, message, calendar invite.

When the applicant opens the link, they see the same Resume Upload Widget as a brand-new applicant would, but the experience is tailored to a returning person:

• The headline reads Welcome back, {first name} (or just Welcome back if the profile has no name on file).
• The subtitle tells them the new resume will be added to their profile and become their active version.
• They drop a new resume — accepted formats are PDF, DOC, or DOCX, up to 10 MB — and confirm their contact details.
• The success screen confirms: Your new resume has been added to your profile at [your organization]. It's now your active version.

When they finish, the new resume lands on this profile and replaces the active version. You'll see it under Resume Versions and the Resume & Skills tab will re-run extraction against it.

A few things worth knowing:

• The Resume Upload Widget has to be enabled. If your widget is turned off in Settings → Resume Upload Widget, the URL still copies but the link won't work for the applicant until you turn the widget back on. The button toast points to the right setting when this is the case. See The Resume Upload Widget.
• Auto-send doesn't apply here. Even if you've enabled Auto-send Skills Report email on the org-level widget, returning applicants who use this link don't auto-receive a Skills Report. Use the Share button when you're ready to share the report with them — see Coaching with the Skills Report.
• The link is tied to the applicant. Anyone with the URL can submit a resume to that applicant's profile. Treat it like a personal share — send it to the applicant, not into a public thread.

---

Next steps

• Outcome surveys on the applicant
• Coaching with the Skills Report
• Matching applicants to jobs
• Skill proficiency levels