Mapademics DocsReference
Arlo, your in-app helper
Arlo is the in-app AI assistant for Careers. Open it from the sidebar or with ⌘K to ask questions about Mapademics features.
Arlo, your in-app helper
Arlo is the in-app AI assistant for Mapademics. Use it when you have a quick question and don't want to leave Careers to find the answer.
Opening Arlo
From any page:
- Click Help… at the top of the sidebar, or
- Press ⌘K (macOS) / Ctrl + K (Windows / Linux).
A panel opens with an introduction and a single chat input.
What Arlo can answer
Arlo knows the same surfaces these docs cover, plus product behavior that changes more often than the docs do. Good prompts include:
- "How do I bulk-import a folder of resumes?"
- "What does Round-robin assignment do for the Resume Upload Widget?"
- "Why is my background task showing Failed?"
- "What's the difference between an Uploaded employer and a Public one?"
Arlo can answer questions across the whole Mapademics product, not just Careers — so questions about syllabus skills extraction, the Mapademics Skills Library, or other Mapademics tools are fair game.
When to use Arlo vs. these docs vs. Support
| Situation | Reach for |
|---|---|
| You want a quick reminder mid-task. | Arlo. Faster than switching tabs. |
| You want to learn a workflow end to end. | These docs. Arlo is great at lookups, less great at long, sequenced explanations. |
| Something looks wrong with your data, your account, or the platform itself. | Feedback, at the bottom of the sidebar. A real human will respond, and the reply comes back to you in the app — see Support. |
| A specific job match is plainly wrong. | The thumbs-down on that row of Matching Jobs — see Support. |